Your fulfilment should make your life easier, not give you another job to
manage.
Your fulfilment should make your life easier, not give you another job to manage.
When you’re selling online, there’s already enough to think about. Orders coming in, stock going out, customers asking where their parcels are and making sure everything gets sent to the right place.
That’s where integrations can make a big difference.
At Character Fulfilment, we can connect your online store and sales channels with our fulfilment system, helping keep your orders, stock and shipping information moving between the two.
What happens when a customer places an order?
Let’s say someone places an order on your website.
Normally, you might have to check the order, download the details, send them across to your fulfilment team and then update everything once the parcel has gone out.
With an integration in place, the order can come straight through to us.
Our team can then get on with the important part, picking, packing and shipping your order.
No copying order details across. No spreadsheets full of orders to keep updating. And no manually entering the same information twice.
Your orders keep moving
Once an order reaches us, our team can see what needs to be picked and packed.
The right stock is located, the order is prepared and the parcel gets ready to leave the warehouse.
It all happens behind the scenes, without you needing to jump in every time an order comes through.
That means you can spend less time managing orders and more time actually running your business.
Keeping your stock up to date
Integrations aren’t just about getting orders to us.
They can also help keep your stock information up to date, giving you a clearer view of what you have available to sell.
That becomes particularly useful when you’re dealing with lots of orders or selling across different channels.
You don’t want to be constantly checking different systems to work out what’s been sold and what’s left.
And what happens after shipping?
Once the order has been picked, packed and shipped, tracking information can be passed back through to your store.
Your customer can then keep an eye on their delivery without you having to manually send tracking details over yourself.
From order placed to order delivered, the information keeps moving.
Let your fulfilment work in the background
The whole point of integration is to take some of the repetitive jobs off your hands.
Your customer places the order.
The order comes through to us.
We pick it, pack it and ship it.
And you can get on with everything else.
That’s how fulfilment should feel, working in the background rather than becoming another job on your to-do list.
Ready to connect your store?
If you’re spending too much time downloading orders, updating spreadsheets or keeping different systems in sync, it might be time to look at integrating your fulfilment.
Give the Character Fulfilment team a call and let’s chat about how we can connect your store and make your fulfilment a little easier. Connect your store. Let us handle the orders.